Subscribers of Super SSL Certificates may at any time apply to Digi-Sign to revoke their Super SSL Certificates.
A request to revoke a Super SSL Certificates must be in writing and submitted by the subscriber to certinfo@dg-sign.com.
Digi-Sign will keep records of the date and time of receipt of a revocation request, and endeavour to process the revocation before the end of the next working day upon receipt of the revocation request.
Once the validity of the revocation request is established, Digi-Sign will initiate action to revoke the Super SSL Certificates. The business hours for processing of Super SSL Certificates revocation request are as follows:
Monday to Friday: 8:30am to 6:00pm
Whenever it is necessary to notify Digi-Sign of a Super SSL Certificates revocation request beyond the above business hours, or on any day when the Digi-Sign Office is closed for business, the subscriber should call the Emergency Telephone No. at the Contact Us section to make arrangement.